🦷 For Dental & Medical Clinics

Your patients trust you. Now let them tell the world.

94% of patients use online reviews to evaluate a new healthcare provider. Most Canadian clinics do exceptional work and get almost no credit for it online — because asking feels awkward, and the compliance questions feel hard. ReviewMate makes it straightforward: no health information collected, PHIPA safe, CASL compliant.

Start free trial See a live demo → Read the compliance details

Why reviews matter for your clinic

94%

of patients use online reviews to evaluate healthcare providers — Software Advice

72%

of patients say a clinic's review rating is very or extremely important — PatientPop

50%

of patients will not book at a clinic with less than a 4.0 rating on Google

3×

more new patients book clinics with 30+ recent reviews vs. those with fewer than 10

PHIPA & COMPLIANCE

We thought about PHIPA so you don't have to worry about it

The moment a clinic form collects a reason for visit, a symptom, or a diagnosis, it's holding health information — which in Ontario falls under PHIPA and similar legislation elsewhere. ReviewMate's clinic forms are designed to stay well clear of that line.

✅ What ReviewMate collects

→ Patient name
→ Email address or phone number
→ Optional: preferred provider (by name, no clinical context)
→ Consent to receive a review request

🚫 What ReviewMate never collects

✗ Reason for visit
✗ Symptoms or complaints
✗ Diagnosis or treatment details
✗ Appointment type or clinical notes
✗ Any information that would constitute health information under PHIPA

This summary is for general guidance and is not legal advice. We recommend confirming your specific implementation with a healthcare privacy lawyer, particularly in provinces other than Ontario or if your practice handles sensitive specialties.

THE EXPERIENCE

What your patient actually sees

Email from: R***e Dental via ReviewMate

R***e Dental would love your feedback

"Hi James — thank you for visiting R***e Dental. We'd love to hear about your experience. Your review helps other Canadians find quality dental care in your community."

On the review page, they're asked:

💬 How did your appointment go?

💬 Did the team make you feel comfortable and cared for?

"The team is exceptional. I've always had anxiety about dental visits and Dr. Mehta genuinely changed that…"

🔍 Post on Google

🩺 Post on RateMDs

No mention of their reason for visit. No health information captured. Just a genuine review in their own words, posted directly by them.

Where your clinic reviews matter most

🔍

Google

The first place any Canadian searches for "dentist near me" or "family doctor [city]." Your Google Business Profile rating determines whether you even appear in the map pack — the three results that get 70% of local clicks.

🩺

RateMDs

The leading Canadian healthcare review platform. Patients specifically seeking a new doctor or specialist turn to RateMDs. Being visible and well-rated there is the digital equivalent of a word-of-mouth referral from a trusted friend.

EARLY DAYS. HONESTLY.

ReviewMate is new, so there are no testimonials here yet. We could have filled this space with glowing quotes, but inventing reviews is exactly what ReviewMate was built to stand against. Be the first clinic on ReviewMate in your city: we'll set you up personally on a 20-minute call, and founding members pay C$39/month for life.

Become a founding member →